Frequently Asked Questions

Should I refrigerate my cake/cupcakes?
Buttercream cakes require refrigeration, whereas fondant cakes should not be placed in the fridge. Let your cake come to room temperature before cutting, usually 1-2 hours. ALL cakes should be kept out of direct sunlight in a cool dry spot, away from kids & animals

Is there any restrictions on flavour choice?

In the warmer months, any tiered cake is to be of a mud cake variety. As fondant cakes can not go in the fridge, a mud cake is needed for the extra stability. 


How far in advance should I place an order? 
In peak times, I book out quite early, so suggest enquiring as early as possible. A minimum of 3 weeks notice is much appreciated, as this allows me time to source/prepare anything extra required. Orders are not confirmed until I have received your non-refundable deposit OR full payment if within the 3 weeks. 

Do you deliver &/or pick up?
Yes. I offer FREE delivery within a 5km radius of Spring Farm. 
$5 - 5-10km radius,  $10 - 10-15km radius.  Outside 15km is charged accordingly.      

Pick up is from my home studio located in Spring Farm, with timeslots determined by me. A set ETA is required while I'm adhering to contactless pick ups, and please SMS only if you are delayed.

Is there a minimum order for cupcakes &/or cookies?
Yes. 1dozen standard sized cupcakes, 2 dozen mini sized cupcakes, 
1 dozen cookies.

Do you cater for dietary requirements?
Yes, I can. Gluten free, dairy free, egg free, nut free & vegan. Please advise me at ordering time of any allergies. 

Are you registered & fully insured? 
I am a registered home food premises with Camden Council, NSW and fully insured for $10,000,000 public liability. I am however not a shopfront and bake to order. 


Do you supply cake toppers?
I have some fantastic local and interstate suppliers that I use for my cake toppers. I include all costings involved within your quote. 
I do have floristry qualifications that help me with the preparation and storage of fresh seasonal flowers, to adhere to proper food standards. 

What is your pricing?
Every CharBella Cake is individually priced, depending on degree of design and time involved. 
For Weddings - 2tier start from $300. 50pax coffee sizing and 3tier start from $400. 80pax coffee sizing.

Standard drizzle/budget buster cakes start from $50. 

How much cake do I need to feed …… people? 
A standard height 7” round cake will feed 15pax as dessert. 

Standard height is 2 layers of cake sandwiched with frosting, approx. 3” high.
Triple height is 3 layers of cake, approx. 4” high.
Extended height is 4 layers of cake, approx. 6” high.

Do you offer Flavours & Tasting consults?
Flavour choices can be found in the flavour album within this website. 
I only offer Bridal tasting consults. Mon – Fridays 10 – 2pm or Saturdays 10 – 3pm. These must be booked in and are $30. You get to take home a standard box containing 6-7 bitesize samples. Boxes usually containing my 3 most popular flavours and whatever other flavours we have discussed.